Welcome to the FAQ — aka “The Things People Ask Before Emailing Me Anyway.”
If you don’t see your question here, just message me — I promise I only bite before coffee.
Products & Sizing
What kind of shirts do you use?
All tees are Unisex Classic Tees — comfy, durable, and built to survive both spin cycles and sarcasm. They’re true to size with a relaxed fit. If you like things looser (or plan to layer over your eternal darkness), size up.
What are your mugs made from?
Our mugs are 11oz ceramic, glossy white, and microwave + dishwasher safe. Perfect for coffee, tea, or whatever keeps you functioning.
How do I care for my shirt or mug?
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Tees: Wash inside-out in cold water. Tumble dry low or air dry. Don’t iron directly on the print — it’s moody.
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Mugs: Safe for dishwasher and microwave. Try not to throw them at coworkers; that’s on you.
Can I request a custom design?
Maybe! If it fits the Grimm Threads vibe (dark humor, sarcasm, or just plain weird), send me a message. If it makes me snort-laugh, there’s a good chance I’ll do it.
Orders & Shipping
How long does it take to make my order?
Everything is made to order — no dusty warehouse stock here. Printing usually takes 2–5 business days before shipping.
When will my order arrive?
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UK: 5-6 business days after production
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US: 5–7 business days after production
You’ll get a tracking email once your order ships so you can watch it crawl its way to your doorstep.
Do you offer international shipping?
We ship to both the UK and US
Can I cancel or change my order?
If it hasn’t gone into production yet — yes! Contact me ASAP. Once it’s printing, it’s too late.
Returns & Exchanges
Do you accept returns or exchanges?
Because each item is made to order, I can’t accept returns or exchanges for wrong sizes or buyer’s remorse. Please check the size chart before you buy.
BUT — if your order arrives damaged, misprinted, or just plain wrong, email me within 7 days. I stand behind my work (and my sarcasm).
My item arrived damaged or incorrect — what now?
Send me a message with your order number and a photo of the issue.
Payments & Discounts
What payment methods do you accept?
All major credit/debit cards & Shop Pay, and the occasional soul sacrifice (just kidding, the first two only).
Do you offer discounts or promo codes?
Sometimes! Join the Grimm Newsletter for updates, dark humor, and exclusive deals. No spam — unless you count sarcasm as spam.
About Grimm Threads Designs
Who’s behind all this?
Just one over-caffeinated human with a love for dark humor, bold designs, and mugs that say what everyone’s thinking.
Where are your products made?
Designed in the UK, printed and shipped by trusted partners in the UK and US — so you get quality without the wait.
Why made-to-order?
Because it’s better for the planet (and my sanity). Printing on demand means no overproduction, no wasted stock, and every order is made fresh just for you.
Other Stuff
Do you sell wholesale or bulk orders?
Potentially! If you want a batch of shirts or mugs for your team, band, coven, or sarcastic book club — drop me a message.
Do you collaborate with artists or influencers?
If your vibe matches ours (dark, weird, witty), I’m always open to collabs. Let’s make something beautifully inappropriate together.
Still got questions?
Use the Contact Page or email me directly. I usually reply within 1–2 business days — unless I’m buried under coffee cups or T-shirt designs.